FAQ

FAQ2021-03-31T23:22:11-04:00

Contact Information

General Visitor Info 
Are dogs or other pets allowed at Heritage?2021-03-31T23:05:34-04:00

Pets are not permitted at Heritage, nor are there provisions to temporarily house them during a visit. Please do not leave animals in your car in the parking lot.

Registered service animals are permitted in all areas of Heritage Museum & Gardens.

If I pre-purchased my ticket, do I still have to check in at the ticket window?2021-03-31T22:59:01-04:00

Yes, all visitors, including Members, are required to check-in at the admissions booth and have their ticket or Membership card scanned before entry into the grounds, for capacity management and contact tracing purposes.

Is it all outdoors?2021-03-31T22:13:49-04:00

Our gardens and indoor spaces, including all exhibit galleries and The Shop at Heritage are open at this time.

The American Art & Carousel gallery is not currently open at this time.

Indoor spaces are airconditioned when necessary.

Please see our COVID-19 Information page for the latest updates.

May I leave and return?2021-03-31T22:18:02-04:00

Yes. Your admission ticket is good for the whole day of your visit. Please hold on to your admission ticket if you exit the grounds as you will be asked to present it upon reentry.

What happens in case of inclement weather?2021-03-31T23:06:26-04:00

Heritage Museums & Gardens is open rain or shine.   Tickets are non-refundable. Tickets may be rescheduled if Heritage Museum & Gardens closes due to severe weather conditions such as hurricanes or snowstorms. Visit our ticket page for more information.

In case of a severe weather occurrence during your visit, please follow staff instructions, for your safety and the safety of the staff. You may be asked to take shelter until bad weather has safely passed.

 

Services & Facilities
Are there lockers?2021-03-31T23:06:54-04:00

We do not have lockers available for visitors.

Do you have a restaurant or food available?2021-03-31T22:16:19-04:00

The Magnolia Café is located minutes from the admissions booth. The Cafe is currently offering beverages, including water, snacks, and lunch options. There is limited tented and outdoor seating available on a first-come, first-served basis. In order to access the Magnolia Café you must have paid admission to the grounds.

Please read our COVID-19 page for any recent updates regarding food service.

Does Heritage Museums & Gardens have parking facilities? Is parking free?2021-03-31T22:59:23-04:00

Heritage Museums & Gardens provides ample and free parking including safe and accessible ADA-compliant parking.

Is Heritage Museums & Gardens accessible for people with disabilities?2021-03-31T23:05:04-04:00

There are spaces reserved for handicapped parking, which are clearly marked. Restrooms, the cafe, and museum buildings are wheelchair accessible.

The main path through the gardens is wide, paved and clearly marked on the Heritage guide map. A few areas are more steeply graded or on wood-chipped pathways. Most of these areas are manageable with an assistant or are nearby to an ADA transport stop.  Heritage provides complimentary transport around the grounds for visitors in need of assistance.

Transportation can be accessed at seven fixed stops throughout the grounds at benches marked with the International Symbol of Access. The transport is intended to help visitors get to points of interest around the grounds. Please be aware that transport does not offer guided tours.

In order to maintain appropriate social distancing on the cart, groups will be transported one or two groups at a time depending on size. The cart will be cleaned between each use. We require visitors to wear facial coverings when on the transport cart for the safety of our staff. Transport times may vary; we appreciate your patience. Please visit our COVID-19 information page for the latest updates.

Is there an ATM?2021-03-31T23:05:08-04:00

There is no ATM on site. However, the Shop and the Cafe both accept payment with credit or debit cards and there are ATMs available nearby at TD Bank or Bank of America on 6A.

Is there wireless internet access?2021-03-31T23:05:36-04:00

Yes. Guests can connect to our “Heritage Museums” Wi-Fi network free of charge during their visit. Please note that some areas of the Grounds do not have Wi-Fi coverage.  If you’re posting to social media, please tag us at #heritagemuseums!

May I have a wedding, family reunion or corporate event at Heritage Museums & Gardens?2021-03-31T23:02:42-04:00

Weddings and receptions, corporate events, and other private parties are welcome at Heritage Museums & Gardens as per Massachusetts health guidelines.

WEDDING, CORPORATE or OTHER EVENT RENTAL
Heritage Museums & Gardens partners exclusively with The Casual Gourmet for catered events. Please contact us to discuss the current booking policies. Submit an Event Rental Information Request, or contact The Casual Gourmet at 508.775-4946 or heritage@thecasualgourmet.com.

SMALL EVENTS
Heritage also offers a ceremony-only wedding package (with no catering) and functions rentals for small groups. For details please contact groupsales@heritagemuseums.org. or submit an Event Rental Information Request

CURRENT BOOKING POLICIES
We are closely following the state health guidelines, please contact us to discuss the current policies and options for your event. Visit our COVID19 page to see the most recent updates.

Where are the restrooms & family restroom/changing room?2021-03-31T23:06:56-04:00

Restrooms are located near the entrance outside of The Shop at Heritage, in The J.K. Lilly III Automobile Gallery, and at the café. Portable restrooms are located near the back of the property, by the entrance to Hidden Hollow.

Heritage has a family restroom located outside of The Shop at Heritage and in the J.K. Lilly III Automobile Gallery.

Where can I get water at Heritage?2021-03-31T22:16:23-04:00

Water can be purchased at the Magnolia Café or at The Shop at Heritage.

Water fountains are located at The Shop at Heritage, on the lower level of the J.K. Lilly III Automobile Gallery, in the McGraw Family Garden of the Senses, and at the corner of the Parade Field.

See our COVID-19 Information Page for the latest updates.

Accessibility, Transportation & Walking Information
How do I get around Heritage?2021-03-31T22:15:38-04:00

The main garden paths are paved and accessible via walking, wheelchair, or electric scooter. All indoor exhibit spaces are fully accessible.

Heritage has a limited number of wheelchairs that can be loaned to visitors on a first-come, first-served basis. Wheelchairs are sanitized between uses.

Transportation for visitors with mobility challenges may be accessed at seven fixed stops throughout the grounds at benches marked with the International Symbol of Access. The transport is intended to help visitors with mobility challenges get to points of interest around the grounds. Please be aware that transport does not offer guided tours.

Our nature trails are not paved; please use caution on the trails may have branches, roots, or other natural obstacles.

When visiting Heritage, we recommend wearing comfortable shoes and giving yourself plenty of time to experience all that the gardens and grounds have to offer.

Please visit our COVID-19 Information Page to see the most recent guidelines and health information regarding transportation.

How far is it to walk around Heritage Museums & Gardens?2021-03-31T23:05:05-04:00

The distance from the entrance to the back end of the property is about half of a mile, 10- 15 minutes when walking quickly, but we hope you will stop to smell the flowers and enjoy our museum collections as well.

Depending on your plan for the day,  visitors usually spend between 1 – 3 hours on the grounds.  A casual stroll of the entire grounds on the paved paths may take 45 minutes.   Plan more time if you wish to enjoy:

  • Visiting all of our museum collections and exhibits
  • Playtime with the kids at Hidden Hollow
  • Lunch at The Magnolia Cafe (or your own picnic!)
  • Venturing off the main paths to our nature trails
Is Heritage Museums & Gardens accessible for people with disabilities?2021-03-31T23:05:04-04:00

There are spaces reserved for handicapped parking, which are clearly marked. Restrooms, the cafe, and museum buildings are wheelchair accessible.

The main path through the gardens is wide, paved and clearly marked on the Heritage guide map. A few areas are more steeply graded or on wood-chipped pathways. Most of these areas are manageable with an assistant or are nearby to an ADA transport stop.  Heritage provides complimentary transport around the grounds for visitors in need of assistance.

Transportation can be accessed at seven fixed stops throughout the grounds at benches marked with the International Symbol of Access. The transport is intended to help visitors get to points of interest around the grounds. Please be aware that transport does not offer guided tours.

In order to maintain appropriate social distancing on the cart, groups will be transported one or two groups at a time depending on size. The cart will be cleaned between each use. We require visitors to wear facial coverings when on the transport cart for the safety of our staff. Transport times may vary; we appreciate your patience. Please visit our COVID-19 information page for the latest updates.

Is there transport around the grounds?2021-03-31T22:18:00-04:00

Transportation is dedicated for visitors with mobility challenges and can be accessed at seven fixed stops throughout the grounds at benches marked with the International Symbol of Access. The transport is intended to help visitors get to points of interest around the grounds. Please be aware that transport does not offer guided tours.

In order to maintain appropriate social distancing on the cart, groups will be transported one or two groups at a time depending on size. The cart will be cleaned between each use. We require visitors to wear facial coverings when on the transport cart for the safety of our staff. Transport times may vary; we appreciate your patience. Please visit our COVID-19 information page for the latest updates.

Tickets,  Discounts & Refunds
Do you offer discounts?2021-03-31T23:04:16-04:00

Please note: Discounted ticket offers are not valid on special events, including Sandwich Halloween Festival and Gardens Aglow. Discounts cannot be combined.

AAA

$1 off up to two adult admissions, with valid AAA membership card. AAA discount is valid on general admission only and cannot be combined with another discount offer. Use code AAA2021 online and present ticket, AAA card, and ID at admissions.

Blue Star Museums program.

All active duty military are eligible and may bring up to five immediate family members with them to Heritage. For more information on this program visit the Blue Star Museums website. The Blue Star Museum discount is valid on general admission only from Memorial Day to Labor Day. Use code BSM2021 online and present ticket, Blue Star card, and ID at admissions.

Veterans

$1 off the veteran’s admission. Use code VETS2021 online and present ticket, veteran card, and ID at admissions.

American Alliance of Museums

Free admission for cardholder only. Use code AAM2021 online and present ticket, AAM card, and ID at admissions.

NEMA

Free admission for cardholder only. Use code NEMA2021 online and present ticket, NEMA card, and ID at admissions.

Library Pass

Check with your local library to see if they participate in Heritage’s Library Pass Program. Receive half-price admission for up to 2 adults and up to 4 children (cannot be combined with a group tour plan) with this special pass. Contact your library for more information on how to reserve your discount pass.

Museums for All

Free admission for up to 4 individuals with valid Electronic Benefits Transfer (EBT) card and photo ID. Use code MFA2021 online and present ticket and ID at admissions.

MTA (Massachusetts Teacher Association)

Free general admission for active members of MTA (Massachusetts Teacher Association) with valid MTA card. The cardholder must present their MTA card and photo ID upon check in. Use code MTA2021 online and present ticket, MTA card, and ID at admissions. Not valid during field trips.

NARM – North American Reciprocal Museum Program

Free admission is valid for two adults and two children – a valid membership card and photo ID must be presented at Admissions. Expired membership cards or museum membership cards that do not display the “NARM” sticker will not be honored. Use code NARM2021 online and present ticket, NARM card, and ID at admissions.

AHS – American Horticultural Society Reciprocal Program

Free general admission to members of other AHS institutions who possess a current membership card. Heritage honors admission for two adult and two children. The cardholder must present a valid card at Admissions. Use code AHS2021 online and present ticket, AHS card, and ID at admissions. Expired cards will not be honored.

Group visits

Heritage offers a variety of packages for groups of all ages, including school groups and adult bus tours. Due to COVID-19 restrictions Heritage is currently offering self-guide visits only. For more information contact groupsales@heritagemuseums.org

Does Heritage Museums & Gardens offer a military discount?2021-03-31T22:17:22-04:00

All active duty military are eligible and may bring up to five immediate family members with them to Heritage.

Heritage is proud to take part in the Blue Star Museums program. This partnership between Blue Star Families, the National Endowment of Arts, and museums across the country is dedicated to enriching the lives of military families through the arts by offering free admission to cultural institutions from Memorial Day to Labor Day each year.

For more information on this program, visit the Blue Star Museums website.  The Blue Star Museum discount is valid on general admission only from Memorial Day to Labor Day. Use code BSM2021 online and present ticket, Blue Star card, and ID at admissions. It is not valid on special events, including Sandwich Halloween Festival and Gardens Aglow.

Does Heritage Museums & Gardens offer tours for groups and schools?2021-03-31T22:18:37-04:00

Heritage is offering self-guided tours for both adults and school/youth groups.

A 12 person minimum required to receive group discounts, admission includes gardens and museum exhibits, for more information, visit the group tours page.

Guided tours are paused, please check our COVID-19 page for the most recent updates.

If I pre-purchased my ticket, do I still have to check in at the ticket window?2021-03-31T22:59:01-04:00

Yes, all visitors, including Members, are required to check-in at the admissions booth and have their ticket or Membership card scanned before entry into the grounds, for capacity management and contact tracing purposes.

May I buy program or event tickets online?2021-03-31T22:18:04-04:00

Program tickets are available by using the calendar page on our website. 

Should I purchase my admission tickets in advance of my visit?2021-03-31T22:58:41-04:00

For 2021 we will continue to ask visitors to purchase tickets online before arriving to help reduce crowding, provide contact tracing, and to minimize physical contact. You can print your ticket at home through our online ticketing system, or use a mobile ticket on your phone for entry. Please note: all admission tickets are date-specific and non-refundable.

Ticket and donation requests2021-03-31T23:02:23-04:00

Heritage Museums & Gardens greatly appreciates the opportunity to give back to our community through donations of complimentary access. We collaborate in this way with non-profit organizations whose missions and work enrich the community in which we live.

Our donations are based on the following criteria:

  • Organization must be a registered tax exempt 501(c) (3); please include this number in the request
  • Organization should be located in Eastern Massachusettes
  • Request must be in writing  with organization’s legal name and a primary contact name, address, and phone number
  • Event description, date and expected number of attendees should be included in the request
  • Requests are limited to one per organization per twelve-month period

Donation requests will be reviewed monthly. Due to the high volume of requests we receive, we are not able to honor every request.

The request must be submitted, in writing or via email to donationrequest@heritagemuseums.org, at least eight (8) weeks prior to the date in which the donation is needed (i.e. event date).

What if my plans change and I want to change the date of my visit?2021-03-31T22:58:57-04:00

Tickets are non-refundable, If you need to reschedule your admission ticket’s date, please contact ticekts@heritagemuseums.org.

What is your refund policy?2021-03-31T23:04:18-04:00

GENERAL ADMISSION

All admission ticket sales are final. Tickets may not be refunded or exchanged, nor may they be resold on Heritage’s property.

Heritage Museums & Gardens is open rain or shine. However, Heritage reserves the right to close for safety during extreme conditions, such as for extreme weather events. In this event, Heritage will work with anyone on the grounds at the time of closure.

 

CLASSES / PROGRAMS:

  • A refund will be offered to program participants if a program is canceled by Heritage. To request a refund please contact us at programming@heritagemuseums.org.
  • A program may be cancelled if the program minimum is not met.
  • Programs may be cancelled due to inclement weather.
  • No refunds are offered to customers who do not attend programs

GROUP SALES

All group sales ticket sales are final. Group sales may not be refunded but they can be rescheduled. For additional questions, please contact groupsales@heritagemuseums.org.

MEMBERSHIP

Memberships are non-transferable and non-refundable

GARDENS AND EXHIBITS

Seasonal weather can impact the growing and blooming season; therefore, we cannot guarantee bloom schedule or predict how our gardens will be affected. There are no refunds or exchanges for dissatisfaction with gardens or our exhibits.

Programs, Events & Tours
Does Heritage Museums & Gardens offer daily tours of the gardens?2021-03-31T22:59:25-04:00

At this time, all guided tours have been paused.   Please check our COVID-19 page for the most up-to-date information regarding the status of guided tours.

May I buy program or event tickets online?2021-03-31T22:18:04-04:00

Program tickets are available by using the calendar page on our website. 

Wedding, Parties and Event Rentals
Can I have my engagment or class photos taken at Heritage?2021-03-31T23:06:28-04:00

All commercial photography at Heritage must reserve their sessions at least three weeks in advance of their visit date.  You may fill out a request form or contact Judith Goetz (jgoetz@heritagemuseums.org) with any questions regarding photography or videography.

Heritage Museums & Gardens welcomes visitors to take personal videos or photography of our grounds. We do ask that all visitors taking photography and/or videos help us protect and maintain the grounds and gardens for all of our many visitors by referring to our photography/video policies. Please note that use of drones for photography is not allowed.

For the enjoyment of all our visitors, please stay on the pathways and mowed lawn areas. Refrain from walking in mulched or planted garden beds. Do not remove plants, plant labels or containers. Do not pick flowers or plants. Avoid damage to collections and disruption of visitors. Photographers and their equipment may not block or interfere with normal pedestrian or vehicular traffic.

May I have a wedding, family reunion or corporate event at Heritage Museums & Gardens?2021-03-31T23:02:42-04:00

Weddings and receptions, corporate events, and other private parties are welcome at Heritage Museums & Gardens as per Massachusetts health guidelines.

WEDDING, CORPORATE or OTHER EVENT RENTAL
Heritage Museums & Gardens partners exclusively with The Casual Gourmet for catered events. Please contact us to discuss the current booking policies. Submit an Event Rental Information Request, or contact The Casual Gourmet at 508.775-4946 or heritage@thecasualgourmet.com.

SMALL EVENTS
Heritage also offers a ceremony-only wedding package (with no catering) and functions rentals for small groups. For details please contact groupsales@heritagemuseums.org. or submit an Event Rental Information Request

CURRENT BOOKING POLICIES
We are closely following the state health guidelines, please contact us to discuss the current policies and options for your event. Visit our COVID19 page to see the most recent updates.

Photography
Can I have my engagment or class photos taken at Heritage?2021-03-31T23:06:28-04:00

All commercial photography at Heritage must reserve their sessions at least three weeks in advance of their visit date.  You may fill out a request form or contact Judith Goetz (jgoetz@heritagemuseums.org) with any questions regarding photography or videography.

Heritage Museums & Gardens welcomes visitors to take personal videos or photography of our grounds. We do ask that all visitors taking photography and/or videos help us protect and maintain the grounds and gardens for all of our many visitors by referring to our photography/video policies. Please note that use of drones for photography is not allowed.

For the enjoyment of all our visitors, please stay on the pathways and mowed lawn areas. Refrain from walking in mulched or planted garden beds. Do not remove plants, plant labels or containers. Do not pick flowers or plants. Avoid damage to collections and disruption of visitors. Photographers and their equipment may not block or interfere with normal pedestrian or vehicular traffic.

Does Heritage Museums & Gardens allow photos/videos to be taken?2021-03-31T22:59:37-04:00

Heritage Museums & Gardens welcomes visitors to take videos or photography of our grounds. We do ask that all visitors taking photography and/or videos help us protect and maintain the grounds and gardens for all of our many visitors by referring to our photography/video policies. Please note that use of drones for photography is not allowed.

For the enjoyment of all our visitors, please stay on the pathways and mowed lawn areas. Refrain from walking in mulched or planted garden beds. Do not remove plants, plant labels or containers. Do not pick flowers or plants. Avoid damage to collections and disruption of visitors. Photographers and their equipment may not block or interfere with normal pedestrian or vehicular traffic. All commercial photography at Heritage must coordinate their photography session with the Marketing Department, at least three weeks in advance of their visit date.  Read our Photography Policy for more information.

Group Sales for Adults, School & Youth Groups
Does Heritage Museums & Gardens offer tours for groups and schools?2021-03-31T22:18:37-04:00

Heritage is offering self-guided tours for both adults and school/youth groups.

A 12 person minimum required to receive group discounts, admission includes gardens and museum exhibits, for more information, visit the group tours page.

Guided tours are paused, please check our COVID-19 page for the most recent updates.

How do I book a field trip?2021-03-31T23:04:21-04:00

For reservations and rate information, contact: Group Sales via e-mail at schooling@heritagemuseums.org or by calling 508.888.3300, ext.  x120.

Visit our School and Youth Group page for more information.

Only self-guided tours are available at this time. All tours include one free chaperone per every 10 children and all 1:1 aids are complimentary. Additional chaperones are $15 a person.
See our COVID-19 Information Page for the latest updates.

What museum rules should I discuss with my class prior to arrival?2021-03-31T23:04:20-04:00

Thank you for helping us keep our collections and grounds safe. There is no eating, drinking, chewing gum, or smoking in any of the buildings. Running is not allowed in any of the buildings. Please be respectful of other visitors and use appropriate voice levels inside the galleries and outside in the gardens. Please be aware of your surroundings and share spaces with other guests appropriately.

Remind students not to touch exhibit materials and cases unless invited to do so by a Heritage staff member. The oils and salts in our skin can cause irreparable damage to these priceless artifacts. Everyone is invited to walk on the grass, but please remember that our plants are part of the collections and therefore you may not pick any flowers or leaves.

Gardens & Gardening
Do you have a question about Heritage’s plants or gardens?2021-03-31T22:14:36-04:00

Our Horticulture Team can answer it for you! We can answer your questions about our history and horticulture, help you identify plants that you see in our gardens, and even let you know if a plant you see here can be grown at your home.

Contact us with your Heritage horticulture question(s). Please be as specific as possible when referencing where you saw a plant/flower/tree, etc. at Heritage. Please note: We are only able to accept questions directly related to the plants and displays at Heritage Museums & Gardens. We are unable to answer your general home gardening, landscaping, and garden design questions.

Heritage cannot accept plant, insect, or disease samples. We are also unable to provide value estimates for trees or other plants. We do not provide consulting services.

Food & Drink
Do you have a restaurant or food available?2021-03-31T22:16:19-04:00

The Magnolia Café is located minutes from the admissions booth. The Cafe is currently offering beverages, including water, snacks, and lunch options. There is limited tented and outdoor seating available on a first-come, first-served basis. In order to access the Magnolia Café you must have paid admission to the grounds.

Please read our COVID-19 page for any recent updates regarding food service.

May I bring my own food and drink into Heritage?2021-03-31T22:16:21-04:00

Visitors are also welcome to enjoy their food and beverages on the lawns or use provided picnic tables. We encourage you to bring your own blanket for picnics.

Visitors may not bring alcohol, but beer and wine are available for purchase at the Magnolia Cafe.

Barbeques or fires are not permitted.

Membership
Can I delay the arrival of the gift membership?2021-03-31T23:01:52-04:00

We send out membership cards every Wednesday. Should you want to delay the arrival of the gift membership to a more appropriate date, please contact us.

 

Can I give my membership card to a friend or relative to use for a visit?2021-03-31T23:10:18-04:00

Sorry, your membership card is not transferable. However, we provide regular season guest tickets for Admit 4 memberships and higher, which can be used in your absence. Should you want more regular season guest tickets, consider adding the Benefit Package to your membership.

Can I upgrade my membership?2021-03-31T23:10:29-04:00

Yes, of course. You may do so when you arrive during open hours, or by calling the Membership Department at either 508-888-3300, ext. 159 or ext. 119.

Does my membership allow me to get discounts?2021-03-31T23:10:34-04:00

Your membership gives you discounts on the following:

  • 10% Discount on purchases at The Shop at Heritage
  • 10% Discount on select items at area garden centers including Agway of Cape Cod in Dennis, Orleans and Chatham, Scenic Roots in Sandwich, Soares Garden & Nursery in Falmouth
  • Program and class registrations
  • Special events, such as Gardens Aglow
Early renewals of memberships2021-03-31T23:10:24-04:00

No, you will not lose any time on your membership by renewing early; your membership will be extended one year beyond your current expiration date. In fact, we encourage early renewal so your benefits do not lapse during your renewal cycle.

How do I become a member or renew a membership?2021-03-31T23:10:21-04:00
  • Online
  • Onsite – Fill out a form at the Ticket Booth during open hours
  • By phone – Call the Membership Department Monday-Friday, from 9 am-5 pm.
How do I find out more about becoming a Member?2021-03-31T22:16:50-04:00

Visit the Membership section of the website for more information on the benefits of becoming a Member of Heritage Museums & Gardens.

How do I purchase a gift membership?2021-03-31T23:01:30-04:00

Gift memberships can be purchased either online (by checking the box on the webform under member names), by calling the Membership Department at either 508-888-3300, ext. 159 or ext. 119 or at the Ticket Booth during regular hours.

How do the free program tickets work?2021-03-31T23:08:12-04:00

Free program tickets are included in the Benefit Package, Supporter, Friend, and Honor Society memberships.  Select an event from our calendar and enter your discount code on the checkout page.

How long will it take to get my membership card(s)?2021-03-31T23:01:32-04:00

Your membership card(s) will generally arrive within two weeks of purchase. During periods of high volume, this time could be greater. If you have recently purchased your membership and have not yet received your cards, you can still visit, just present valid identification at the Ticket Booth for entrance during the regular season.

I’m going to join! Can I start using my benefits right away?2021-03-31T23:08:07-04:00

Yes! Regardless of how you join – online, in person, or over the phone – Heritage admission benefits are available as soon as you complete your purchase. Please note, however, that membership cards take roughly two weeks to arrive, which means that access to other member benefits where a card is required, such as NARM and AHS benefits will not be available until after that time.

If I am a Member, can I skip the admissions line?2021-03-31T22:58:39-04:00

No, all Members must scan their membership card and show their license at the admissions booth before entering the grounds for capacity management and contact tracing purposes. Please have your Membership card and license available upon arrival to the booth.

Is my membership payment tax deductible?2021-03-31T23:10:40-04:00

Admit 2 memberships are fully tax deductible to the extent of the law. Memberships that include regular season guest tickets (Admit 4 and above) are only partially tax deductible; the total cost minus the value of the guest tickets ($20/each). Please let us know at the time of your membership purchase if you would like to decline the guest tickets to make your membership fully tax deductible to the extent of the law.

May I request a gift membership be sent to my recipient instead of me?2021-03-31T23:02:25-04:00

Yes, we’d be happy to do that. When completing the online web form, select deliver membership to the gift recipient.

What are NARM Membership Benefits?2021-03-31T23:08:09-04:00

NARM is the North American Reciprocal Museum Association, one of the largest reciprocal programs in the world. NARM comprises more than 973 arts, cultural, and historical institutions offering reciprocal benefits to NARM members. This benefit is available for Members at Admit 6 and above. Click on this link to view a map of all NARM institutions.

What does Admit 2, 4, or 6 mean?2021-03-31T23:10:16-04:00

Each of these refers to the total number of people (children or adults) allowed into Heritage each day you visit. A card-holder needs to be present on every visit, but the guests can change each time. Have kids with you on one visit and friends with you on another! Children 2 and under are always free and are not included in this number.

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